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Shipping & Returns

Returns that do not have the clearly displayed on the outside of the package may be refused by the warehouse. Ship your package using a traceable shipping service such as UPS or FedEx. By using this method, the return merchandise can be tracked and delivery can be confirmed. 
When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer, the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for shipping and handling costs. In addition, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments or detained by customs.

Please contact us for the return address before you return the package, and you must inform us the tracking number and tracking link in time, if there is no return tracking number, we do not give refunds or replace.
Please send back the items within 7 days upon receipt. All return packages must be insured, exchanges will be sent out within 5-7 days once the return has been received. Buyers are always responsible for the shipping charges.